What we can do for you
Improving your business. Making life easier. Saving you money.
These are the true definitions of what we offer, more than just our technologies.
To illustrate this, here are the typical benefits we bring to some sample sectors. They’re all areas we’re particularly experienced in.
Healthcare
Organisations are seeing ever-increasing amounts of data: electronic patient records systems, clinical applications, collaborative solutions…
Solutions such as VoIP and converged networks can help. We’re experts in designing and installing them.
We can also help you use them for maximum gain. Systems like these aren’t just about controlling and sharing data, they’re about using data better. After all, electronic patient records aren’t just an alternative to paper – they’re intended to boost efficiency, reduce waste and ultimately improve patient care.
We can help you meet these expectations, by advising on the management processes and tools you need.
Education
Despite shrinking budgets, schools and colleges are under heightened pressure to improve communications.
We can help you to:
- Build a strong network foundation, getting the most out of what you already have, saving money and laying a basis for growth.
- Help your admin team’s efficiency, by automating and managing calls and faxes, freeing up lines and increasing productivity.
- Enhance school safety, by dramatically improving response times in emergencies.
- Improve parent-teacher communications with multi-language access to student information and school services.
- Empower staff with access and multimedia tools that facilitate collaboration and innovative learning techniques.
- Engage students with classroom videos, plus targeted distance learning and tutoring.
Hospitality
Hotels and other hospitality venues need to watch costs and maximise staff efficiency. We can help.
We offer benefits such as:
- Applications that free staff up to spend more time serving customers.
- Desktop and WiFi phones and consoles that are intuitive to use, so staff can handle calls professionally and promptly.
- Cost-savings on network services like pagers and mobiles.
- Office functionality at home for key staff.
- Voicemail that guests can access from any touch tone telephone, on or off the property.
- Wake up calls that guests can set, modify and cancel themselves.
Government
Government organisations face a demanding responsibility: to be as effective, efficient and adaptable as possible. Saving taxpayers money is a constant factor.
Our solutions are ideal for this. We can provide:
- Flexible IP-based communications that control costs. For instance we can run IP phones remotely from your main phone system over the network to any branch office or distant site.
- Modular contact centre systems. You add features – such as a speech-enabled attendant to reduce switchboard traffic – as and when required.
- Teleworking tools to support standard and emergency operations.
- Messaging solutions to centralise and unify communications.
Retail
We can give your business a competitive advantage. Our approaches and solutions improve efficiencies, ensure customer satisfaction and dramatically reduce costs.
For a start, we’re sensitive to the costs involved. It’s why we offer you the flexibility to update systems at your pace.
We also offer solutions such as:
- Improved information exchange through intuitive communications, conferencing and collaboration tools.
- Increased customer loyalty and revenue through improved marketing messaging and responsiveness, for example speech-enabled enquiry systems.
- Rapid access to sales associates through easy-to-use retail telephony features.
- Meeting customer demand 24/7 with scalable, flexible contact centres that can be set up at any location.
- Improved staff productivity via a full range of wireless and wired IP phones that access information and applications from anywhere in the chain.
